If you have placed your order but did not receive a shipment confirmation yet, please contact support if the delivery timeline has been missed.
We ship all orders before 2 pm EST Monday to Friday, excluding holidays. Shipment confirmation emails with tracking numbers are sent by 11 pm EST the same day for orders placed before 2 pm EST (business days).
If by the end of the next business day you have not received a shipment confirmation, or if only part of your order has shipped, contact us ->
Use the CONTACT US form and select "My Order" then "Where's My Order?" in the drop-down menu.