If you have received a discount or promotional code that is not working at checkout, first check the expiry date. Exclusive time sensitive codes are only valid for a limited time, once they expire they cannot be applied manually or extended. Hurry and act fast if you receive one!
If you are trying to use your first order promo code sent to you when you sign up for our newsletter - make sure that this is your first order! The code will only work for the first order associated with your email address. To sign up for our newsletter and receive 10% off your first order, visit the homepage and scroll to the bottom sign up form.
Other Tips:
- Copy and paste the promo code from your email into the field on the checkout
- Check for capitalization: exact uppercase/lowercase/numbers
- Only one promo/discount code can be used per order (discount codes are not combinable)
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