When retail stores sell our branded products they have purchased from us, and you would be purchasing from them. Every store sets their own return policy, please contact the store you purchased fro...
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Yes, discount and promotional codes entered at checkout do not qualify as a sale item or "promotional period". For example, when you sign up to receive our newsletter you would receive a 10% off on...
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We rarely run sales but when we do they are usually too good to be true! For this reason, and the understanding that many of our products are custom or limited design editions, we do not accept ret...
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Please review Out Of Policy Returns or search the knowledge center for more information. If you have a question or issue type in keywords into the search bar to help find more specific answers. We ...
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We can only accept returns with valid proof of purchase. If your gift was shipped to you, contact the person who sent it to obtain the order number to verify a valid purchase.
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Yes! We offer exchanges within 30 days of a verified order, please ensure the purchaser provides proof of purchase (with an order number from ampedandco.com or ampedandco.ca) and you have confirmat...
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Keep the shipping box, all packaging, receipts, and packing lists. Please follow the instructions found here: Contact Us for Shipping Damage Claims
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Imperfections, damages, defects, and other questions on returning or replacing real neon glass lights.
Why Isn't It Perfect?
We strive for the highest quality standards in manufacturing all our pro...
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To avoid damage when returning your item, always make sure to package your returns in either the shipping box it was received in, or any other shipping box that is filled with air pillows or pocket...
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